Trust pillars
Platform Security
Multi-tenant isolation, Row-Level Security, RBAC, MFA-ready authentication, encryption in transit and at rest.
Learn morePrivacy by Design
Institutions own their records. We process only what is required to verify credentials and operate the service.
Learn moreCompliance Approach
Our commitments to data minimisation, auditability and responsible AI — with a roadmap toward formal certifications.
Learn moreSystem Availability
Live status for the verification portal, AI Trust Engine, wallet and developer APIs.
Learn moreLegal documents
Policies, agreements and disclosures
Privacy Policy
What we collect, why, and your rights.
Terms of Service
Rules for using Verify.ug.
Data Processing Agreement
For institutional customers.
Acceptable Use Policy
What is not allowed on the platform.
Cookie Policy
Cookies we use and your choices.
Security Whitepaper
How we protect institutional and citizen data.
Responsible Disclosure
Report a vulnerability to our security team.
Compliance Overview
Principles guiding our controls and roadmap.
Contact
Talk to the right team
All addresses below are monitored by Citycom Digital Stars Limited. For confidential security matters, please use the security channel.