Knowledge base
Answers to the questions asked most often by citizens, employers and issuers.
Browse FAQsInstitution help
Onboarding, KYB verification, credential templates, bulk issuance and member management.
Institution guideLive status
Current availability of verification, wallet, AI trust engine, API, billing and storage.
System status Contact support
Raise a support request
Institutions on a paid plan receive prioritised response times. Include your organization name and, where relevant, the verification reference so we can trace the record.